Thursday, Sept. 15
8 - 9 a.m. Opening Session
Luis Alvarez has spent the last six years transforming Lancer Corp. from a single-customer company in the declining industry of carbonated soft drinks. The transformation to a multicustomer, multibeverage dispense equipment strategy is succeeding, achieving its best year on record in 2014.
A continuous improvement expert, Alvarez challenges his employees to excel in everything they do, knowing that any process or situation can always be better. This deep-rooted philosophy is at the core of his successes at transforming companies to excel even in difficult environments. His experience in the automotive industry taught him to continuously fine-tune and perfect every process while focusing on customer satisfaction as the No. 1 priority.
Embracing the core values of integrity, accountability, innovation and continuous improvement, he consistently delivers results in the companies he has worked for. He is a Lean-Certified sensei, allowing him to train and certify other Lean experts. He holds a bachelor’s degree in information systems at the School of Business Administration at San Diego State University. He currently serves on eight different boards of directors around the world.