Keynote Speakers 

Keynote speakers, renowned experts in industrial engineering and management, set the tone for the various sections of the annual conference.

Keynote presentations will be in the Disneyland Center Ballroom - Fantasy Tower. 

Sunday, May 22      

Read an interview with Brian Betts.

  Brian Betts
Vice president of operations planning and insights
Walt Disney Parks & Resorts

Brian Betts is the vice president of operations planning and insights with Walt Disney Parks & Resorts. He leads a global team of analytics professionals, including more than 100 full-time industrial engineers. He has more than 19 years of experience with The Walt Disney Company and is known for his passion around the guest experience, strategic thinking and deep expertise with Disney products and services. 

Betts received his B.S.I.E. degree from North Carolina State University and joined Disney as an intern while still in school. He has held positions  of increasing responsibility in industrial engineering, planning and development, and operations initiatives. During his Disney career, he played a role in the opening of multiple Disney Parks around the world, the development of the Disney Cruise Line and the creation of Disney’s MyMagic+, including FastPass+ and MagicBands. He is currently based in Orlando, Florida.
In his current role, Betts and his team provide planning and analytical support to the 12 theme parks, two water parks, 43 resort hotels and  four cruise ships around the globe. His team is composed of three primary functions: industrial engineering, experience planning, and experience insights and analytics. 
These responsibilities include planning of new parks, attractions and experiences and the efficient operation of existing experiences. Betts also is a longstanding member of the Institute of Industrial Engineers and served on the Council of Industrial Engineers (now known as the Council of Industrial and Systems Engineers).  
Monday, May 23      

Read an interview with Phil Kaminsky.

  Phil Kaminsky
Professor and Chair of Industrial Engineering and Operations Research
University of California, Berkeley

Phil Kaminsky is Chancellor’s Professor and department chair in the Department of Industrial Engineering and Operations Research at the University of California, Berkeley. He also serves as faculty director of the university’s Sutardja Center for Entrepreneurship and Technology, which offers undergraduate, graduate and executive courses in entrepreneurship and innovation and serves as a hub of interaction between the northern California entrepreneurship ecosystem and UC Berkeley engineers. Kaminsky also is the director of the Initiative for Research in Biopharmaceutical Operations, a center of research collaboration between academia and biopharmaceutical firms. He received his Ph.D. in industrial engineering and management science from Northwestern University. Prior to that, he worked in production engineering, planning and control at Merck and Co.

Kaminsky’s current research focuses on supply chain management and healthcare systems engineering. For the former, he is particularly interested in the analysis and development of robust and efficient tools and techniques for design, operation and risk management in logistics systems and supply chains, with a recent focus on risk management in the pharmaceutical industry and on horizontal collaboration in logistics. For the latter, recent projects focus on planning and scheduling in hospitals and the use of mobile data to manage medical interventions. His research has been funded by the National Science Foundation, including a CAREER award, the Department of Energy, and firms including BioMarin, Bayer, Genentech, Navis and FICO.

Kaminsky is co-author of Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies, which won the IIE Joint Publishers Book of the Year Award and Outstanding Publication Award. He has served as associate editor or senior editor for various journals, including IIE Transactions, Management Science, Production and Operations Management, Naval Research Logistics and Operations Research Letters, and he has chaired various prestigious prize committees in the field, including the INFORMS Junior Faculty Prize, the Kuhn Award and the MSOM Student Paper Prize. He consults in the areas of production planning, logistics and supply chain management. 
Tuesday, May 24     

Click here to read an interview with Jack B. ReVelle

  Jack B. ReVelle

Consulting statistician
ReVelle Solutions LLC

Jack B. ReVelle provides his advice and assistance as a consulting statistician to a broad variety of manufacturing, service and residential construction organizations throughout North America, Europe, Australia and China. In this capacity, he helps his clients locate and significantly reduce their process pain. This pain includes excess cycle time duration and variation, excess labor and material costs, excess defects in  production and errors in administration, excess process complexity, insufficient process documentation and unacceptably low customer satisfaction scores. ReVelle also provides his technical assistance as a quality and industrial engineering expert to attorneys involved in litigation. ReVelle was the FY2008 Chair of Orange County SCORE-114.

Previously, ReVelle was the director of the Center for Process Improvement for GenCorp Aerojet in Azusa and Sacramento, where he provided technical leadership for the Operational Excellence program. Prior to this, he was the leader of continuous improvement for Hughes Missile Systems Co. (now Raytheon) in Tucson, Arizona. During this period, he established and led the Hughes team that won the 1994 Arizona Pioneer Award for Quality and the 1997 Arizona Governor's Award for Quality. He also established the Hughes team responsible for obtaining ISO 9001 registration in 1996.

Prior to joining Hughes, he was the founding dean of the School of Business and Management at Chapman University in Orange, California, and founding chairman of the decision sciences department at the University of Nebraska in Omaha, Nebraska.

His books include Quantitative Methods for Managerial Decisions (1978), Safety Training Methods (1980, revised 1995), The QFD Handbook  (1998), What Your Quality Guru Never Told You (2000), the Manufacturing Handbook of Best Practices Quality Essentials: A Reference Guide from A to Z (2004), and The Home Builder's Guide to Continuous Improvement Schedule, Quality, Customer Satisfaction, Cost, and Safety  (2010). ReVelle also led the development of two innovative, expert-system software packages, TQM ToolSchool (1995) and QFD/Pathway (1998). ReVelle has been inducted into the Purdue University ROTC Hall of Fame and was awarded the Oklahoma State University Lohmann Medal. He is a fellow of IIE, ASQ and the Institute for the Advancement of Engineering.

ReVelle has been a judge for the RIT - USA Today Quality Cup and a member of the board of directors for the Arizona Governor’s Awards for Quality. He was also a member of the board of examiners for the Malcolm Baldrige National Quality Award (1990 and 1993). ReVelle is a 1990 recipient of the Distinguished Economics Development Programs Award from the Society of Manufacturing Engineers, a 1991 recipient of the Taguchi Recognition Award from the American Supplier Institute, a 1999 recipient of the Akao Prize from the Quality Function Deployment (QFD) Institute and a 1999 recipient of the Distinguished Faculty Award from The National Graduate School of Quality Management.

He has a B.S. in chemical engineering from Purdue University and an M.S. and Ph.D. in industrial engineering and management from Oklahoma State University (OSU). Prior to receiving his Ph.D., he served 12 years in the U.S. Air Force. During that time, he was promoted to the rank of  Major and was awarded the Bronze Star Medal while stationed in Vietnam as well as the Joint Service Commendation Medal for his work in quality assurance with the Defense Nuclear Agency.

ReVelle is a former senior vice president, treasurer and regional vice president for IIE. He is a co-chair of the Total Quality Management (TQM) Committee of ASQ, and a member of the board of directors of the Association for Quality and Participation (AQP). Other professional memberships include the American Statistical Association and the American Society of Safety Engineers (ASSE). 



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