General Information

We've compiled important logistical details as well as information on specific course credits, various certificates, general cancellation and weather policies and more. If you don't find what you are looking for, please feel free to contact us any time.


Please register for IIE training using one of these convenient options:

  • Register online by following the registration link for a specific course.
  • Register by fax or email by sending a completed registration form to:
    • Fax: (770) 441-3295
    • Email: 
    • Mail: IIE Training Center, 3577 Parkway Lane, Norcross, GA 30092
  • Register by phone with IIE Member and Customer Support at (770) 449-0460.

Classroom Training

The majority of IIE classroom training is held at IIE headquarters in the Atlanta metro area in Norcross, Ga. Some IIE courses are available in other locations. The site for each course is listed on the schedule page for the course. Classes are held from 8:30 am to 4:30 pm. Please plan to arrive at least 10 minutes early for sign in on the first day. 

Training Locations

IIE Training Center

Institute of Industrial Engineers
3577 Parkway Lane, Suite 200
Norcross, GA 30092

Hotel and Travel Information
Residence Inn Atlanta Norcross/Peachtree Corners Hotel
5500 Triangle Drive
Norcross, GA 30092
(770) 447-1714 
The hotel is only a few minutes from IIE headquarters, and a hotel shuttle to IIE is available by request. The IIE corporate rate ranges between $107 to $116 for a studio or one-bedroom suite. Please ask for the IIE rate when contacting the hotel. Please note that this discounted rate is on a space-available basis and will not be given for reservations made online.

For transportation to and from the Hartsfield-Jackson Atlanta International Airport, please contact the Atlanta Airport Superior Shuttle Service which provides transportation from the airport to the hotel. The charge is $35 one-way and $65 round trip. They are located on Island C-8 at Ground Transportation. Reservations can be made at (770) 457-4794 or online. Taxi fare from the airport to Norcross is approximately $60.

University of Alabama - Birmingham

UAB School of Health Professions Executive Training Center
1750 University Blvd.
Birmingham, AL 35294

Hotel Information 
Doubletree Hilton 
808 20th Street South
Birmingham, AL 35205
(205) 933-9000
Ask for the UAB School of Health Professions special rate of $109 for a king room.

University of Southern California

3650 McClintock Ave.
Olin Hall of Engineering (OHE)
Room: OHE 100D
Los Angeles, CA 90089

Hotel Information 
Radisson Hotel Los Angeles Midtown at USC 
3540 South Figueroa Street
Los Angeles, CA
(213) 748-4141 or (888) 201-1718 

University of Western Michigan

Parkview Campus
4601 Campus Drive
Kalamazoo, MI 49008

Hotel Information
Holiday Inn Kalamazoo-W (WMU) 
2747 S. Eleventh Street
Kalamazoo, MI
(269) 375-6000 
Contact the hotel directly for rates and reservations. Ask about a special WMU rate.

Grant Thornton LLP

333 John Carlyle Street
Alexandria, VA 20314

Hotel Information 
Embassy Suites 
1900 Diagonal Road
Alexandria, VA 22314
(703) 684-5900
Other hotels: Residence Inn, 1456 Duke Street, Alexandria, VA 22314, (703) 548-5474; Westin, 400 Courthouse Square, Alexandria, VA 22314-5700, (703) 253-8600; Hilton, 1767 King Street, Alexandria, VA 22314, (703) 837-0440

Corporate Training

All of our courses are customizable to meet your company’s needs and can be brought to your company location through IIE's in-house training program. Please contact the IIE Director of Continuing Education and Program Development Larry Aft, P.E., by email or phone at (770) 349-1130 for more information. 

Online Training

Our online training courses, featuring several Lean and Six Sigma offerings, allow you to learn on your schedule. Please click here for details on this format.


All lean, Six Sigma and Lean Six Sigma certificates issued by IIE expire after three years. There is no cost to renew a certificate. You simply need to contact IIE headquarters to confirm your current contact information and we will send you another one. We do this in order to keep your information current in our database. We often get reference checks and always contact the individual before responding to make sure the request is legitimate. Contact 


As an IACET Authorized Provider, IIE offers CEUs for its programs that qualify under the ANSI/IACET Standard.

ACE Credit® Program

The American Council on Education's College Credit Recommendation Service (ACE CREDIT®) has evaluated and recommended college credit for IIE's Six Sigma Black Belt courses. Founded in 1918, ACE is the major coordinating body for all the nation's higher education institutions, representing more than 1,600 college and university presidents and more than 200 related associations nationwide. It provides leadership on key higher education issues and influences public policy through advocacy. For more information, visit the ACE CREDIT website at 

Tax Credits and Deductions

Receive a tax credit for employee training. For qualification information, call (866) 808-9729. Treasury regulation 1.162.5 permits an income tax deduction for educational expenses (registration fees and cost of travel, meals, and lodging) undertaken to maintain or improve skills required in one's employment or other trade or business, or meet express requirements of an employer or law imposed as a condition of retention of employment, job status or rate of compensation. 

Team Discounts

To encourage team participation, IIE offers a discount of $50 off each registration for two to four people, and $100 off each registration of five or more. Registrations must be received at the same time, and team members must be from the same company location. Online courses are not eligible for the team discount.  No other discounts or coupons apply with the team discount. To receive the discount, contact customer service at or 1-800-494-0460.

Cancellation Policy

A full refund, less a $50 processing fee, is available if IIE is notified in writing 30 days prior to the training start date. Registrations cancelled or rescheduled after this date are subject to the following charges:

  • Cancellation/rescheduling 21 days prior to the start date of the seminar will incur a 50% penalty
  • Cancellation/rescheduling 14 days prior to the start date of the seminar will incur a 75% penalty
  • Cancellation/rescheduling 7 days prior to the start date of the seminar will incur a 100% penalty

Substitutions, from the same company only, may be made at any time and must be submitted in writing. IIE reserves the right to cancel seminars three weeks prior to the start date due to insufficient registration. Registrants will be notified promptly if a seminar is cancelled. It is recommended that participants not purchase airline tickets until they are certain the seminar will NOT be cancelled due to low enrollment. 

IIE offers a 30-day money back guarantee for select online courses.

Please click here for details.

Weather Statement

Occasionally the Atlanta weather may necessitate the last minute cancellation of an upcoming or in-progress seminar. This is entirely out of our control. When this does happen, IIE will work with the participants to find an equivalent training opportunity. The safety of our participants and instructors is our primary concern.

© 2015 Institute of Industrial Engineers. All rights reserved.