Dissecting Toyota's woes 

Dissecting Toyota's woes

Toyota Motor Corp. was in a public relations nightmare at the end of 2009 and beginning of 2010 because of unintended acceleration issues related to various vehicle models. This called into question standard practices that had spawned from Toyota’s process model and rich history. But the problems can be traced to the erosion of the just-in-time and jidoka structural pillars that supported the goals of the Toyota Production System, according to this article from the January/February 2012 issue of Industrial Management.

From the Web

Assessing the cost of interruptions for the military 

According to a Jan. 27, 2012, article from the university, researchers at the Missouri University of Science and Technology are hoping to help military personnel better manage interruptions on "human-in-the-loop systems."

From the WebIE appointed as San Francisco 49ers’ new co-owner, president

According to a Feb. 10, 2012, statement, San Francisco 49ers CEO Jed York has announced that Gideon Yu, a Stanford IE graduate, will now serve as franchise’s new co-owner and president.

Going safely overseas

Many international companies have had their overseas operations criticized for not protecting employees’ health and safety – even when the relevant businesses are not controlled by the multinational corporations. Multinationals need to use their clout to improve environmental health and safety down to the far reaches of their supply chains to stave off negative publicity in a linked-up world, according to this article from the November/December 2011 issue of Industrial Management.

Characteristics of really bad bosses 

An applied research study ferreted out the top “dirty dozen” characteristics of bad bosses, according to this article from the September/October 2011 issue of Industrial Management.

Year of the Dragon offers lessons in working with Chinese companies

The Chinese New Year is a good time for American businesses to think about cultural business practices when working with representatives from China, according to an expert at Purdue University.

Who would ever share customers? 

This feature from the July/August 2011 issue of Industrial Management explores a battle for customers waged between manufacturers and distributors. But both parties can achieve future success if they can recognize and leverage the necessary roles each plays to maintain customer relationships.

Workforce planning the systems way

According to this story from the July 2011 issue of Industrial Engineer, several U.S. cities are laying off first responders and other essential workers or forcing them to operate under furlough to reduce operational costs.

A toolkit for balanced outsourcing

Industry opinion is divided about the benefits of outsourcing, but a holistic, long-term view of this tool’s performance would necessitate looking beyond financial measures to market and consumer-centric measures, according to this article from the May/June 2011 issue of Industrial Management.

A guide to creating the future

This article from the March/April 2011 issue of Industrial Management examines the bold steps leaders and managers must take to give their company a longer lifespan.

How the best motivate workers

According to this article from the January/February 2011 issue of Industrial Management, the best leaders know their employees, develop their skills, use meaningful incentives and deal effectively with low performers.

Building accountability and commitment 

Failure to hold people accountable could lead to employees viewing you as an ineffective leader, which could infect the workplace with a culture of blame, according to this story from the November/December 2010 issue of Industrial Management.

Capital projects in the new economy 

Capital project executives, contractors, managers and community members can leverage knowledge of superperformance to impact the organization more deeply, according to this story from the December 2010 issue of Industrial Engineer.

Learning risk management from engineers

In the October 2010 issue of IE, Dan Carrison writes about the management of risks carried out by aggressive engineers who are willing to take them.

Modeling systems by nature

Modeling techniques that take their inspiration from nature may seem esoteric, but they have value for managers.

Are your employees fit for duty? 

As employers recognize the need for proficient and capable employees, they are also acknowledging methods to obtain and keep the best people. But businesses that intend to use Fitness for Duty Evaluations must abide by ethics and legal matters, according to this July/August 2010 article in Industrial Management.

Cash flow woes be gone

Reserving cash is an important step for industrial engineering professionals to take in preparation for the signs of economic recovery.

Next-generation management

This article from the December 2009 IE discusses how businesses must enhance competition skills as well as reviving a tired work force.

Driving value through intentional leadership 

Managers can determine their organizations’ success in how they deliver increasing value in a tough economy. In this feature story from the November/December issue of IM, read about how companies can create maximum long-term success by applying planned, creative usage of a company's resource base.

Acquisition fever

In his December 2009 column, Industrial Engineer columnist Paul Engle suggests that industries may go one of two ways: consolidate their markets or wait to be consolidated.

Time + technology = trouble

Eileen Berman warns that use of technology can be as destructive to health and relationships as it can be valuable to our jobs.

Don't take performance for granted 

A 21st century performance-centered framework is helpful to analyze performance problems, determine why performance is deficient and identify solutions. The framework also provides a means to identify and execute active management reinforcement strategies to influence and sustain desired results.

Getting From estimate to budget

Using discretion is critical. This article reflects how arbitrary changes in estimates during planning often result in confusion during execution and shows the benefits of raising or lowering budgets at the early stages.

SEMS Says... 

Members of the Society for Engineering and Management Systems discuss the growing popularity of lean product development and new methods of financial survivability.

Imperatives for handling the heat 

In times of economic hardship or rapid internal reorganization, managers must know how to deal with the new pressures that come with change. Leaders must behave differently and realize that their attitude and poise are critical in responding to such trials.

Time to consider real change 

In his November 2009 IE column, Paul Engle remarks that while it is difficult and carries risk, companies must recognize the need for change.

The power of you

Berman: "Modifying your lifestyle necessitates looking at your present way of living through a different lens."

Process management

This course, taking place Nov. 9-10, emphasizes the ways that lean methods help reduce product costs and lead times while at the same time improving product quality and customer service.

Paul Engle: Time to switch gears? 

With optimism growing about late 2009 and 2010 economic projections, can companies begin betting on future demand again?

Making a car engine purr 

Successfully managing employee job performance, especially job performance that impacts customer loyalty and company goals, is essential for the long-term growth of a company.

Israel's model of business resiliency 

In every organization, high performance requires high morale. If the conditions outside the workplace do not contribute to the well-being of the employees, then the conditions within the workplace must.

Opportunities in an empty parking lot 

Manufacturing desperately needs help in three areas: competition, compliance and collaboration. Outsourcing is a way that manufacturers can rise to the challenge and achieve an optimized production process.

Shopping for control and efficiency 

Issues that have been discussed by retail logistics professionals during the last 20 years and the challenges that they face can help managers in various industrial sectors set the course for tomorrow.

Personality testing

If companies wish to become sustainable organizations, then they should strive to identify and retain the best performers. A planned approach to maximizing human resources can spell the difference between a sustainability and failure.

An excellence role model 

Industrial and management engineering staff in the University of Belgrade’s Faculty of Organizational Science share a systematic approach to process model design based on business process identification.

Making compliance effective

The lessons of Enron and WorldCom have revealed that compliance can be a tool of smarter management. In his August IE column, Paul Engle tackles the best way to meet the compliance requirements of the Sarbanes Oxley Act.

SEMS Says…

Members of the Society for Engineering and Management Systems spotlight four management trends in the latest issue of Industrial Management.

Planet first

Sustainability is like lean – it offers a new way of seeing a business and its processes, a new way that provides superior results.

The technical raconteur

Presenters like to be heard, understood and, most of all, remembered. This presentation summarizes essential and consistently stated areas of concentration and preparation that lead to effective presentations.

Summoning support 

Industrial Management columnist Eileen Berman gives advice for the recently laid off in her latest column.

Investigating antecedent experiences of transformational leaders 

Transformational leadership has been shown to correlate with business results but little is known about its development. This paper proposes a method to expand this knowledge by examining the life and career experiences of leaders.

Design for the age of turbulence

The most effective way to deal with business turbulence is with a pragmatic, disciplined approach and well-defined systems.

Kaizen event follow-up mechanisms and goal sustainability 

There has been little empirical investigation of sustainability determinants for kaizen outcomes. This research reports on the preliminary sustainability results from one manufacturing organization.

The art of productive laziness

There is a science behind being focused; adopting a more focused approach to project management saves time, money and team integrity.

Stakeholder value mapping for supply chain improvement in IT 

This research presents a framework for effectively involving stakeholders in IT projects' implementation to improve supply chain performance. It includes the Stakeholder Value Mapping process, a nine-step sequential process.

Communicating cost and performance 

A new costing module called function-based costing can reduce the subjectivity in other costing methods.

High-tech SMEs in a large-scale organizational change program 

This study presents key lessons gathered in a large-scale small to medium-sized enterprise (SME) initiative in the Euregio Meuse-Rhine  using 650 SMEs active in a wide range of industries from Belgium, Germany and the Netherlands.

Leveraging the digital factory 

Manufacturing processes management allows managers to prototype plant flow digitally to perfect plans before committing to physical changes.

Succession planning strategies: Understanding developing IEs 

Understand what IE leaders use to develop their employees to prepare them for promotion from key leaders within the manufacturing, service and knowledge management industries.

Business model review 

Value begins with attractive pricing but goes beyond a low price, according to Paul Engle’s July IE column.

Finding direction in the corporate jungle 

This presentation provides a general look at career paths and the characteristics of today’s career trend. The goal is to provoke some thing thought about finding a balanced work life, as well as an exciting career at the same time.

Ready for the market 

IIE managing editor Candi Cross shows how Xerox keeps its innovation pipeline filled in the June IE cover story.

Implementating departmental flow analysis for project task coordination 

Design structure matrix (DSM) has been found effective in revealing project task structure and flow. The objective of this paper is to show managers how a departmental flow analysis can help enhance project task coordination.

The power of words

In her latest column, Industrial Management columnist Eileen Berman reveals how words can make a big difference during crisis situations.

Beware of the Fine Print 

Jeffrey Sassic, an associate attorney with Bentz Law Firm, explains why it’s important to read all terms in a contract thoroughly.

Design for the Entire Business 

Wouldn’t it be great if all the decisions that affect the design of an enterprise adhered to a consistent vision of how the enterprise should operate? That’s the purpose of enterprise architecture.

New doorways of leadership 

Learning from the past yields only small, incremental improvements over the status quo.

Building competencies

Environmental imperatives are playing an important role in redefining the role of human resources to the tune of a changing environment.

The engineering of the economy 

Appropriate performance tools through the emerging study of management engineering can help organizations and the economy as a whole.

Borrowing expertise from the FBI 

The FBI assembled a Flying Squad, a team of volunteer experts who assist with difficult missions. A corporate version of these mobile resource teams may increase the rate of longevity and success in your organization.

Stop managing customer satisfaction reactively 

A proactive assessment of performance can eliminate weaknesses that threaten customer retainment and new prospects.

Preparing for the recovery 

Paul Engle asserts that familiar signs of renewed growth in the economy are appearing in his June IE column.

Saving face 

Francine D. Kemp, founder and CEO of Diversity Works!, provides guidance for understanding conflict in multicultural organizations.

Enterprise risk management time 

Paul Engle advocates a stronger emphasis on enterprise risk management in his May IE column.

Secure operational excellence 

This article provides a framework for leveraging core principles of business process management with the evolving body of knowledge and methods of business architecture.

Every cloud’s silver lining 

The silver lining to the current economic cloud is that many companies will be forced to make the difficult decisions about their businesses that they have avoided, according to Paul Engle in his April IE column.

Seeking atmosphere 

In her latest column, Industrial Management columnist Eileen Berman explains why an organization’s atmosphere is set by its managers.

SEMS Says… 

Members of the Society for Engineering and Management Systems spotlight four management trends in the March/April issue of Industrial Management.

Guide to agile leadership 

Organizational change experts emphasize the need to develop agile companies that anticipate and respond rapidly to changing conditions.

Minding analysis, improvement and quality 

By applying systems theory to an organization, we can visualize and conceptualize the organization as an ever-changing entity comprising integrated parts.

Organizational change can rescue industry 

This article shows how well-devised production processes, advanced software and the excellence approach have expanded the effectiveness of automotive companies.

Treading lightly 

IE columnist Paul Engle explains why the days of easy credit and low-cost capital are behind us.

Collaborative networks as innovation accelerators 

This research explores the role of innovation centers in stimulating innovation and technology-based entrepreneurship.

Be the new gold standard 

Companies that develop a “discounter mentality” can cut cost rapidly only to find that the return to normal pricing is a slow climb; instead, they must capitalize on quality and service.

Following strategies less traveled 

Originality and courage should not be used sparingly.

Evaluate customers and suppliers 

In his latest column, Paul Engle warns managers not to assume that customers or suppliers are financially healthy.

Removing dysfunction

Numerous factors contribute to poor corporate cultures, but with awareness and a strategy for improvement, they can be removed.

Quantifying the bullwhip effect in the supply chain of small companies 

This research identifies ways to control the Bullwhip Effect (BWE) by understanding it in the context of small companies. It analyzes quantitatively the impact of the interaction between demand management strategies and forecasting methods on BWE.

Hail the new king

Monthly IE columnist Paul Engle describes how company management must keep a laser-like focus on cash in these tough economic times.

Integrating Japanese tear-down method with DFA and value engineering 

Value improvement methods are often used in isolation, but by using many techniques and tools together more successful results are obtained.

Does project maturity matter for organizational success?

This study investigates the relationship between maturity levels on eight PMI knowledge areas and perceived organizational performance.

Data management methods for constructing a refrigeration system health assessment 

Data management methods support the effort to conquer U.S. energy waste, and they can also be used as part of an asset management trigger system for detecting unhealthy equipment that will fail if left alone.

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