This mini course introduces the latest theories and models for Quality Control. QC has been performed in the healthcare laboratory for over 50 years, yet many QC practices remain rooted in the 1950's. New technologies, new approaches, and new techniques for QC have evolved in the last few decades. This course introduces the latest developments in QC.
Class Schedule:
| Course ID | Course Dates | Location | Register |
| 1715 | Oct 14, 2013 | Norcross, GA | Register |
| 1843 | Jan 14, 2014 | Norcross, GA | Register |
Overview:
The course provides an introduction to the field of quality improvement and control. It highlights the historical development of the field as well as examining the current strategies used for quality improvement including six sigma and ISO 9000.
Topic Highlights:
- Definition of Quality
- History of Quality
- Challenges
- Quality Systems (Informal, Formal, Real World Examples)
- Approaches applied to the 5Ms (Man, Material, Machines, Methods, Mother Nature)
| - Continuous Improvement (Six Sigma, Lean)
- Fundamentals (Big Q and Little q, Customers and Suppliers)
- Problem Solving/Root Cause Analysis
- Process Definition and Mapping
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What You Will Learn:
- Explain the history of quality and quality control
- Relate to the challenges facing continuous quality improvement
- Differentiate between quality control and quality improvement
- Explain the benefits of process mapping