Lean applies to any organizational type and can be applied to all areas within the business. Healthcare is in crisis. The industry is struggling with skyrocketing costs, poor quality, nursing shortages and employee dissatisfaction — all symptoms of deeper problems inherent in the system itself. More and more healthcare providers are realizing the imperative of improving quality and safety and eliminating waste as strategies for responding to the challenges.

Lean healthcare can eliminate many obstacles to excellence, such as cumbersome information technology systems, worker frustration, and inadvertent errors and oversights that can increase patient safety risks. Surprisingly few improvements require costly or sweeping high-tech “fixes.” Most often, simple, well-designed interactions based on scientific observations and experiments bring nearly unimaginable improvement … fast.

Essentially, lean is a three-pronged approach incorporating a quality belief, waste elimination and employee involvement supported by a structured management system. Basically, we’ve taken simple processes and complicated them resulting in longer lead-times, reduced flexibility, increased inventories and the inability to meet customer demands.

Learn how to execute a prioritized action plan to institutionalize continuous improvement in your organization. This course is designed to prepare you for implementing lean across the enterprise.

Class Schedule:

Overview:

This course is designed to prepare the black belt or “master practitioner” for implementing lean throughout the healthcare organization. It will lay the groundwork for building a lean healthcare transformation by portraying the entire spectrum of a lean transformation. By the end of this course, participants will be able to answer these questions:

1. How do the steps of the lean enterprise fit together in the healthcare system?
2. How does a lean "black belt" provide direction and vision toward an organizational lean effort?
3. How does a lean "black belt" apply the principles of lean across the enterprise?

This eight-day program is divided into two separate four-day programs. Participants are required to submit a project for evaluation after the first course before completing the second course. Participants who successfully complete a project and pass an online exam will receive IIE’s Lean Black Belt.

Topic Highlights:

What You Will Learn:

Upon completion of this course, you will be able to:

• Accomplish supplier and logistics integration
• Complete a lean enterprise transformation
• Develop a multitiered product delivery system
• Identify the components of a lean process
• Integrate rate-based planning and scheduling
• Configure to demand
• Develop lean process flows
• Implement lean in your organization
• Reduce cycle time through minimizing wait times

Course Content

• Planning Required to Complete a Lean Enterprise Transformation
• Performing a Business Strategy and Aligning Your Customers’ Requirements with Your Company’s Business Goals
• Configuring Products and Services and Developing a Multitiier Product Delivery System
• Identifying the Components Of a Lean Process
  - Flow
  - Point of Use
  - Pull
  - Quality
  - Takt
• Integrating Rate based Planning and Scheduling
• Implementing Finished Goods Inventory Strategies And Customer Integration
• Accomplishing Supplier and Logistics Integration and Supplier Pull/ Broadcast
• Articulating and Executing a Prioritized Action Plan to Institutionalize Continual Improvement in Your Organization and Be a Positive Statistic of Continual Improvement
• Go 'Configure to Demand'- A look at how to move toward a multitiered product delivery system using:
  - Product Configuration
  - Planning Bills of Materials
  - Product Delivery System Integration Techniques
• Learn the Process Flow- A look at how to establish flow and how to make it lean using lean process design techniques:
  - Baseline Process
  - Product Anatomy
  - Process Anatomy
  - Activity Level Data Collection
  - Lean Design
  - Data Analysis
  - New Process Design (Flow, Point of Use, Pull, Quality, Takt)
  - Lean Tools (e.g. Point of Use and Visual Controls)
• Rate-based Planning- A look at how to plan the resources necessary for operating in a lean environment using:
  - Schedule Cycle and Footprint
  - Mix Model Sequencing
  - Sequencing and Pacing Box
  - Capacity Planning and Response Profiles
• Pull from Customer Through Supply- A look at how to reduce customer waiting time significantly and increase customer satisfaction using:
  - Finished Goods Inventory Strategies
  - Point of Sale Data
  - Production Planning
  - Material Control
  - Kanban

Corporate Training

This course is available as a corporate training program and can be customized to meet your company’s needs. For more information, contact IIE Director of Continuing Education and Program Development Larry Aft, P.E., (770) 349-1130.

Class cancellation:  IIE reserves the right to cancel a class up to 15 business days prior to the scheduled start date.