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FAQ

We’ve collected our most commonly asked questions as a resource for you. If you don’t find what you are looking for here, please contact us, and we’ll be happy to provide additional information.

General

Where is classroom training held? 

What are the daily class start and end times? 

What is the difference between a certificate program and a certification? 

Why does my certificate have an expiration date, and how do I renew it? 

Why should I choose IISE for training? 

Are the continuing education courses at IISE accredited? 

Six Sigma Classroom Training

Is the exam included in the course fee? 

What is the pass rate for the exam? 

What if I fail the exam? 

Why is the IISE Green Belt class only three days and other providers' programs are longer? 

Who is the governing body regarding Six Sigma? 

Do I need a project to complete the Green Belt requirements? 

Do I need a project to complete the Black Belt requirements? 

Online Training

Are online on-demand courses the same as classroom courses? 

Are exams for the Green Belt and Black Belt courses taken online? 

Are there any prerequisites for the Green Belt and Black Belt certification courses? 

If I’m an international student without a social security number, do I need to provide a social security number to take the online course and the exam? 

Why are online courses shorter than live courses? 

General

Where are IISE seminars held?
Most of our seminars are held at IISE Headquarters in Norcross, Ga. (suburban Atlanta) at 3577 Parkway Lane, Suite 200, Norcross, GA 30092. We occasionally hold open enrollment programs in Los Angeles and Marietta, Ga. 

When do classes start and end?
Classes begin at 8:30 a.m. and are scheduled to end at 4:30 p.m. A light continental breakfast and lunch, as well as coffee breaks, are included in the registration fee. 

What is the difference between a certificate program and a certification? 

A certificate program indicates that the individual has completed a specified sequence of course work and has demonstrated competence in a specified subject matter. Professional certification, trade certification, or professional designation, often called simply certification or qualification, is a designation earned by a person to assure qualification to perform a job or task. It is important to note that certifications are usually earned from a professional society or educational institute, not the government. If a demonstration of ability or knowledge is required by law before being allowed to perform a task or job, this is referred to as licensure. In the United States, professional licenses are usually issued by state agencies. The assessment process is often similar, even the same; certification and licensure differ only in terms of legal status. 

Why does my certificate have an expiration date and how do I renew it? 

There is a $15 fee to renew or replace a certificate. You can go online at www.iise.org/IIETrainingCenter/RenewCertificate to request your new certificate and provide IISE your current contact information. IISE will email your new certificate within three to five business days after we process your payment. We do this in order to keep your information current in our database. We often get reference checks and always contact the individual before responding to make sure the request is legitimate. 

Are the continuing education courses at IISE accredited? 

The Institute of Industrial Engineers has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, IISE has demonstrated that it complies with the ANSI/IACET standard, which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, IISE is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET standard. As an IACET Authorized Provider, IISE offers CEUs for its programs that qualify under the ANSI/IACET standard. 

Six Sigma Classroom Training

Is the exam included in the course fee?
The registration fee includes the exam fee. The Green Belt exam is administered the last afternoon of training. The Black Belt exam is administered the last day of the training program. 

What if I fail the exam?
Participants are permitted one free retest. This can be taken either at IISE or with an official proctor at the participant’s location. 

What is the pass rate for the exam?
Over 90% of the candidates pass the exams on the first try. 

Why is the IISE Green Belt only three days and other programs are longer?
We concentrate the course material so that the participant is exposed to the key points in an expeditious and efficient manner. We have taken all of the fluff out of the classes to make sure all class time is used effectively. 

Who is the governing body regarding Six Sigma?
There is no universally recognized body setting standards for Six Sigma. IISE follows the generally accepted body of knowledge and covers all the topics within the Green Belt and the Black Belt classes. 

Do I need a project to complete the Green Belt requirements?
IISE uses an examination in lieu of the Green Belt project. 

Do I need a project to complete the Black Belt requirements?
Individuals must complete a project that demonstrates the correct application of the appropriate Six Sigma tools. The project must be approved by the host organization as well as IISE’s master black belts. Unfortunately, IISE cannot provide projects. Each participant must identify his or her own project. 

Online Training

Are online on-demand courses the same as live classroom courses?
Yes. They are based on recordings of the live courses. 

Are exams for the Green Belt and Black Belt courses taken online?
Yes. They must be completed by the expiration date of the course. 

If I’m an international student without a social security number, do I need to provide a social security number to take the online course and the exam?
This is not required. 

Are there any prerequisites for the Green Belt and Black Belt certification courses?
For the Green Belt courses, a basic understanding of algebra is expected. For the black belt classes, the participant should have a green belt or equivalent. 

Why are online courses shorter than live courses? 
Student exercise time is edited out of the live courses. The material covered is exactly the same. 

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