In the past, management engineers have designed systems for control. Today they are designing systems that support change. With this shift, there is also a switch from a project or department focus to a systems focus that inevitably involves multiple departments and disciplines. Management engineering utilizes industrial engineering knowledge and skills to provide internal consulting services for all departments in an organization in order to develop, implement, and monitor more efficient, cost-effective business processes and strategies.
Throughout the hospital environment, management engineers solve operational problems and improve levels of quality, service, or productivity.ME’s work with members of a department or service line to develop recommendations for improvement. They focus on improving the availability and validity of information used in analysis, decision making, and monitoring operations performance. Management engineers are called upon to determine the most efficient and effective way to run a hospital department.
Management engineering focuses on basic industrial engineering skills. Observation, data collection, and statistical analysis play a vital role in any project.ME’s serve as facilitators and technical advisors for projects ranging from staffing levels to new information system technologies combining communication skills with a strong technical background.
Management engineering uses a very participative approach in its projects. The ME department works on a wide variety of projects that can be classified into two major categories: quality improvement and management support.
Quality improvement projects focus on improving processes and systems by evaluating the current system, determining root causes of problems, and developing recommendations for improvement.
These projects can include:
Management support projects focus on improving decision making, problem solving, or planning.