Creating a WOW! Experience At the First Point of Contact
Gain Competitive Advantage by Aligning Process Improvement with Hospital Strategy
How to Build a Lean Sensei Army for Continuous Improvement!
Matt Morrissette, Dana Webb, Ronda Berntsen
IS CPOE Safe for Patients?
Leah Brown, James Frye
Originality & How to Become More Than You Are
© 2013 Society for Health Systems. All rights reserved.