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Practical tools for surgical services

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Session
Tools and techniques

Authors
James Allen
VP Operations Support
HealthSouth

Greg Blanks
Director Managemnt Engineering
HCA

Abstract
There are many tools available (HCA and HealthSouth) for surgical services. Some are simple Excel spreadsheets while others rely on sophisticated databases and excel macros.

Although the new and glamorous tool captures our attention the fundamental, basic tools still provide us the information we need to properly assess and begin correcting issues. The tools reviewed in this presentation are currently being used in various settings including inpatient and free standing ambulatory centers, and address the following topics:

  • OR utilization
  • Surgeon block utilization
  • OR staffing:
    • Zero based staffing
    • Staffing using benchmarks
    • Staffing using volume ranges
  • Surgical services dashboard


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