Healthcare Systems Process Improvement 2015
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Hotel and Travel

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Rosen Plaza Hotel

9700 International Drive
Orlando, FL 32819 


A standout among Orlando's finest meeting, convention and vacation hotels, Rosen Plaza Hotel is famous for its high standard of excellence. Impressive Orlando meeting space, impeccable in-house staff and grand accommodations assure a seamless meeting experience.

And when it is time to wind down, you’re only minutes away from Orlando's world-famous attractions.

Keep the fun going with a visit to nearby Pointe Orlando. This open-air shopping, dining and entertainment complex is also located on International Drive, just a short walk from our hotel. With more than 40 delicious restaurants, eclectic shops and exciting attractions surrounded by palm trees and fountains, you are sure to enjoy Pointe Orlando's variety of activities during your stay at Rosen Plaza Hotel.

A limited number of rooms are available at the conference rate of $169 for a single or double plus applicable state and local taxes (currently 12.5% and an Orange County Convention Center District (OCCCD) Fund of 1%).

OVERFLOW HOTEL: Rosen Centre Hotel

9840 International Drive
Orlando, FL 32819

The Rosen Centre Hotel raises the bar in guest service, convenience and value among Orlando hotels with the numerous amenities at the 1,334-room, award-winning convention property.

Rosen Centre Hotel’s guests also enjoy a wealth of relaxing amenities. Our hotel features nine restaurants and lounges including Everglades Restaurant and Bar, a Florida-themed steak and seafood restaurant, Café Gauguin, featuring three daily extensive buffets and a la carte menu items; Banshoo Sushi; 98Forty Tapas & Tequila; Smoooth Java, proudly serving Starbucks drinks, smoothies and pastries; and the 24-hour Red’s Deli. For recreation, the hotel features an Olympic-size tropical outdoor swimming pool and The Spa at Rosen Centre, featuring seven treatment suites, a full-service hair salon, health club and state-of-the-art fitness center.

A limited number of rooms are available at the conference rate of $169 for a single or double plus applicable state and local taxes (currently 12.5% and an Orange County Convention Center District (OCCCD) Fund of 1%).

Transportation vouchers will be provided from the overflow hotel to the conference hotel.


You can book by calling the Rosen Plaza Hotel – 1 (800) 627-8258. Please ask for the Healthcare Systems Process Improvement Conference Group Rate. The discounted room rate expires at 5 p.m. Eastern time on Friday, Jan. 23, 2015 or when the room block is full.

5-Day Cancellation Policy
You must cancel 5 days prior to arrival. If you cancel less than 5 days, your credit/debit card will be charged a one night’s room and tax penalty.

Authorization Process
Five days prior to your arrival, a one night’s room and tax authorization will be processed on your credit/debit card. Please be aware that an authorization on a debit card will remove funds from your bank account at that time.

In room internet is complimentary.

Fitness Center
Fitness center is complimentary for length of stay.


Orlando, the world's "favorite destination," is the perfect setting for HSPIC 2015. Orlando is known for its state-of-the-art theme parks like Walt Disney World® Resort, Universal Orlando® Resort and SeaWorld® Orlando, thriving cultural and fine dining. Orlando offers something for any passion. Make plans to attend this meeting and experience the premier gathering for industry and academician leaders while enjoying the benefits of this favorite destination around the globe. Come early, or stay a few extra days to visit the many activities time won't allow during our busy conference schedule.

Please click here for more information on Orlando, including things-to-do and discounted tickets.

Travel Partners

We are pleased to announce special discounts for conference attendees from our travel partners listed below.

Airline travel 


Delta Air Lines is pleased to offer special discounted airfares for the Healthcare Systems Process Improvement Conference!

To take advantage of these discounts, follow these simple steps:

Reservations and ticketing are available online at Delta.

When booking online, select Book A Trip, click on Advanced Search and enter the meeting code NMK65 in the box provided on the Search Flights page.

Reservations may also be made by calling our Delta Meeting reservations at 800-328- 1111 Mon-Fri 7 a.m.-7 p.m. CDT.

*Please note that there is a direct ticketing fee for booking through the reservation number above.

Rental Car 


Hertz is offering discounted rental rates for HSPIC attendees! 

Please visit the Hertz site 

Select your arrival/departure dates, click on “Enter a Discount or Promo Code”, and enter 04U40007 as the Convention Number (CV).

Airport Shuttle

Mears logo

ReserveOnline  at Mears Motor Shuttle.

HSPIC attendees can prepay at the discounted rate for the Mears Motor Shuttle service online. If you make online reservations, you must print the confirmation. This includes a bar code which you can take to any of the Mears kiosks located on Level One at either end of the rental car counters. You can either use the self-service kiosk or present the confirmation to the Customer Service Representative.

Once the confirmation is scanned, HSPIC attendees will receive a two part ticket for the Mears Motor Shuttle, one for arrival, and one for departure. Please make a reservation for your departure shuttle at least 24 hours before their departing flight. Attendees are able to make reservations for the departure shuttle by calling 1-800-759-5219.

Purchase Onsite at Orlando Airport (MCO)
Attached is a Mears Motor Shuttle discount coupon. Please print this and take it to one of the 4 Mears kiosks (2 in each terminal) located on the transportation level (Level One) at either end of the rental car counters if you wish to purchase onsite.

East to get there
By Air: Orlando (MCO) Airport International Airport offers more flights to more places than any other airport in Florida; in fact Orlando International Airport provides non-stop service to more major U.S. destinations than most other cities in the U.S. Orlando offers the largest airport area with the 2nd lowest fares of the top 30 airports in the United States.

With more than 800 flights per day, on more than 40 airlines, Orlando International Airport is so easy to get to, that's why more than 90,000 passengers use the airport every day.

Orlando is the perfect choice for domestic travel or international connections. Whether traveling within the U.S. or around the world, heading for Orlando or just connecting through the airport, Orlando's superior domestic route network gives you more service to more destinations, making your journey quicker and more convenient.

By Road: There are several major highways that provide East connections and access from all ports of Florida. Interstate 4 runs from Daytona Beach on the East Coast to St. Petersburg on the West Coast. Interstate 10 enters the state in the panhandle and extends to Jacksonville in the Northeast. Interstate 75 enters Florida just south of Valdosta, Georgia, and runs south to Miami and the Florida Turnpike connects I-75 South to Ocala, extending southeast through Orlando and continuing South to Miami.

By Rail: Amtrak serves Orlando with four daily trains originating in New York and Miami, with stops in Downtown Orlando, Winter Park, Sanford and Kissimmee. There’s also tri-weekly train service from the West Coast, originating in Los Angeles.

International Travelers: A U.S. visitors (B-1) visa allows a foreign citizen to travel to a port of entry and request admission into the United States from a U.S. immigration inspector. Begin your visa application process as early as possible as it could take several months to process.

The US-VISIT program is now in effect and applies to all visitors (with limited exceptions) holding non-immigrant visas, regardless of country of origin. Visitors will now have their two index fingers scanned and a digital photograph will be taken.

Visitors from Visa Waiver Program countries
For 35 countries in the Visa Waiver Program (VWP), citizens meeting the visa waiver criteria will not need a visa but they must have a machine-readable passport. In addition, as of Jan. 12, 2009, travelers visiting the United States from VWP countries must be approved for travel electronically prior to boarding a carrier to the United States. Travelers must fill out the forms online at least 72 hours in advance of travel.

Registration via the Electronic System for Travel Authorization (ESTA) is intended to replace the I-94W paper form by collecting biographical information over the Internet from visitors from countries that participate in the VWP.

More information and ESTA form 

ALL persons, including U.S. citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean and Bermuda are required to present a valid passport, Air NEXUS card, or U.S. Coast Guard Merchant Mariner Document, or an alien registration card, Form I-551, if applicable.

Find out more about the Western Hemisphere Travel Initiative.

Crossing U.S. borders

U.S. citizens - air travel

All U.S. citizens including children must present a passport or other approved travel document when entering the United States by air. U.S. citizens can present a passport, NEXUS card at airports with NEXUS kiosks, U.S. military ID with travel orders, or a U.S. Merchant Mariner Document when on official business.

U.S. citizens - land/sea travel
U.S. citizens entering the United States at sea or land ports of entry are required to have documents that comply with the Western Hemisphere Travel Initiative (WHTI), most commonly a U.S. passport, a passport card, a trusted traveler card such as NEXUS, SENTRI or FAST, or an enhanced driver's license. See the complete list of WHTI-compliant documents.

Citizens of other countries - air travel
All international visitors regardless of country of origin must present a passport or secure document when entering the United States by air.

Citizens of other countries - land/sea travel
All international visitors will need to present a single document that complies with the Western Hemisphere Travel Initiative (WHTI). See for more information.

For more information visit:
U.S. Department of State
U.S. Department of Homeland Security 

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