IIE Best Practices in Managing Continuous Improvement 2013 



Time (EST)






8:50 a.m. 

Welcome and Logistics 

Geert Letens and Jennifer Farris 

9 a.m. 

Continuous Improvement: A Strategic Perspective 

Kurt Verweire – strategy professor and partner, Vlerick Leuven Gent Management School, Brussels 

10 a.m. 

Lean: Powerful Medicine for Healthcare 

Dr. Patricia Gabow – professor of medicine, University of Colorado School of Medicine 

11 a.m. 

Bridging Industrial Engineering, Continuous Improvement and Operations Research 

Srikanth Sankaran – manager, Continuous Improvement & Enterprise Optimization Group, United Airlines 

BREAK FOR LUNCH Noon – 1 p.m. 

1 p.m. 

Designing, Developing, Deploying Integrated LeanSigma (CI) in the Context of Operational Excellence Programs 

Scott Sink – director, Integrated Leansigma Certification Program, The Ohio State University  

2 p.m. 

Developing Improvement Best Practices to Prepare for Enterprise Transformation  

Lt. Col. Geert Letens, military materials engineer, Royal Military Academy, Belgium  

3 p.m. 

Lean Leadership 

Michael Ballé – best-selling author and executive lean coach 

4 p.m. 


Geert Letens and Jennifer Farris