IIE Best Practices in Applying Lean & Six Sigma to Healthcare 2013 









Joyce T. Siegele, FACHE, DSHS, Northside Hospital

Welcome - Program Chair 

9 a.m.

Mark Graban, Lean Enterprise Institute

Healthcare Kaizen: Key Leadership Behaviors that Foster a Culture of Continuous Improvement 

9-10 a.m.

Matt Morrissette, More Effective Consulting LLC 

Cut the Waste Out of Your Kaizens! 

10-11 a.m.

Ron A. Phipps, The University of Texas
MD Anderson Cancer Center

Success Factors & Lessons Learned in Creating Sustainable Lean-Six Sigma Improvements 

11-12 p.m.


Lunch Break 


Jeanne Huddleston, M.D., Mayo Clinic

Six Sigma Saves Lives 

1-2 p.m.

Kevin McManus, Great Systems!

Error Proof Health Care – How to Accelerate Your LSS Effort 

2-3 p.m.

Mary S. Coniglio and Senthil Balasubramanian, University of Pennsylvania and Christopher Klock, Penn Medicine

Practice Based Clinical Leadership Team Infrastructure Leads to Significant Improvements 

3-4 p.m.

Joyce T. Siegele, FACHE, DSHS, Northside Hospital


4 p.m.