IIE Best Practices in Applying Lean & Six Sigma to Healthcare 2013 



Healthcare kaizen — Everybody, every day

With healthcare costs on a continuous upward trend, it’s not surprising that there is an underlying assumption that quality healthcare is expensive, or that to improve the quality of care, you have to spend more.

However, recent experiences demonstrate that healthcare organizations can prove both of these assumptions false — if they adopt business improvement methods. Healthcare organizations of all types have shown that they can improve patient outcomes and simultaneously control or reduce costs.

Our conference provides a brief overview of:

  • Lean and Six Sigma and how it applies to healthcare 
  • Effective improvement disciplines used in business today
  • How to achieve rapid, sustainable improvements successfully within healthcare 

Lean and Six Sigma tools have worked with clinics, hospitals and other organizations to overcome a wide range of challenges including:

  • Increasing patient capacity
  • Reducing wait times in clinics and emergency rooms
  • Decreasing scheduling time for surgeries and procedures
  • Reducing appointment cancellations and boosting incremental revenue

While lean Six Sigma is not a silver bullet for driving business performance improvement, it is a key element of a high-performing business ecosystem that provides the ongoing catalyst to drive innovation while also improving business outcomes.

Our program will address these issues and provide examples of successful implementations.

Who should attend Best Practices in Lean & Six Sigma Applied to Healthcare?

  • Physicians
  • Nurses and clinical professionals interested in and/or in charge of process improvement and quality areas; e.g., medical directors of quality and nursing directors of quality
  • Chief quality officers
  • Industrial engineers seeking a healthcare career

Continuing Education Units (CEUs)

Upon request, IIE will award continuing education units (CEUs) to participants who attend the educational sessions and complete the CEU request form. The Institute of Industrial Engineers has been reviewed and approved as a certified provider of continuing education programs by the International Association for Continuing Education and Training. For the day program 0.7 CEUs earned and professional development hours (6 PDHs) are also available.