Learn how to create an effective performance measurement system for forecasting, purchasing, production and distribution operations across your organization's supply chain. This course explains the steps for developing supply chain performance measures, including alignment with business goals and objectives.

Course Schedule

No courses currently scheduled. If you are interested in information on availability, contact IIE Director of Continuing Education and Program Development Larry Aft, P.E., (770) 349-1130.

Overview:

Managers today want to measure the performance of the supply chain and the results of improvement efforts across supplier, company and customer operations.  Everyone agrees that “you can only manage what you measure,” but many companies struggle with creating and using effective performance measurement systems for forecasting, purchasing, production and distribution operations. The challenges may include lack of consistency, inability to share data, or poor buy-in, among others. This course provides a fast-paced overview of a proven approach for identifying measurement needs, developing appropriate metrics and implementing the infrastructure to support them. The course is essential for those who want to use measures to maximize supply chain performance and improvement.

Topic Highlights:

What You Will Learn:

• Create an implementation plan
• Define performance measures
• Estimate baselines and performance targets
• Estimate costs of implementation 
• Identify opportunities for improvement
• Use measures to maximize supply chain performance and improvement

Course Content

Day 1

• The What and  Why of  Supply Chain Performance Measurement
• Exercise: Mapping Supply Chain Performance Measures 
• Metrics for Developing, Selling and Distributing
• Metrics for Planning, Producing and Sourcing
• Supply Chain Performance Metrics
• Discussion Exercises: Supply Chain Measurement Opportunities

Day 2

• The PMT® Approach to Supply Chain Performance Measurement
• Case Exercise: Performance Measurement Opportunity Assessment
• Defining Measurement Objectives & Requirements and Case Exercise
• Selecting and Defining Metrics & Methods and Case Exercise
• Refining & Evaluating Viable Alternatives and Case Exercise
• Creating an Integrated Performance Measurement System and Case Exercise
  

Day 3

• Setting Targets: Baselining, Brainstorming  and Benchmarking and Case Exercise
• Measurement System Plan, Justification and Approval and Case Exercise
• Role of Information Systems
• Designing Metrics and Methods and Case Exercise
• Planning and Managing Measurement Implementations and Case Exercise
  
  
   

Corporate Training

This course is available as a corporate training program and can be customized to meet your company’s needs. For more information, contact IIE Director of Continuing Education and Program Development Larry Aft, P.E., (770) 349-1130.

Class cancellation:  IIE reserves the right to cancel a class up to 15 business days prior to the scheduled start date.