Learn how performance management systems can integrate methodologies such as scorecards, strategy maps, budgets, activity-based costing (ABC), forecasts, customer relationship management and resource capacity planning to align the strategic priorities for both employees and managers.
Course Schedule
No courses currently scheduled. If you are interested in information on availability, contact IIE Director of Continuing Education and Program Development Larry Aft, P.E., (770) 349-1130.
Overview:
Increased competition in the marketplace directs even more focus on product and customer profitability and process costs. This seminar provides the foundation to enable the participant to take control of these critical business processes using activity-based costing (ABC) and the balanced scorecard. This class is designed for engineering professionals who are responsible for identifying, measuring and reducing low value-added activity costs.
Topic Highlights:
- Assignment rules for activity drivers
- Balanced scorecard
- Cost assignment methods (project vs. direct vs. ABC vs. allocations)
- Customer and channel profitability
| - Implementation tips and critical success factors
- Predictive costing (resource capacity planning)
- Strategy mapping
- The big picture: strategy and customers, capacity management and maximizing stakeholder value
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What You Will Learn:
- Distinguish how strategy maps and balanced scorecards communicate strategic objectives to employee teams
- Explain why analytics is becoming a competitive advantage differentiator
- Identify how activity-based cost management (ABC/M) provides cost transparencies and illuminates the drivers that cause work activities