2 day(s) | 1.40 CEUs REGISTRATION FEE: Member: $795 | Non-member: $1,145
Improve customer satisfaction and financial performance using this powerful tool. Surveys show a vast majority of companies either overlook or are unaware of the concept of Cost of Quality (CoQ).
No courses currently scheduled. If you are interested in information on availability, contact IIE Director of Continuing Education and Program Development Larry Aft, P.E., (770) 349-1130.
Successful use of CoQ shifts the focus from a quality cost system to using CoQ as an effective tool in the selection and management of improvement efforts. Participants are asked to bring a laptop computer. You will receive a software program that will make tracking the cost of quality a "breeze."
This course is available as a corporate training program and can be customized to meet your company’s needs. For more information, contact IIE Director of Continuing Education and Program Development Larry Aft, P.E., (770) 349-1130.
Class cancellation: IIE reserves the right to cancel a class up to 15 business days prior to the scheduled start date.