This course presents common patient flow challenges and explores the system dynamics affecting patient throughput across the entire enterprise. We will cover industrial engineering concepts and tools you can use to develop metrics and conduct PI projects to evaluate and improve your institution's patient flow throughout the entire patient encounter.
What You Will Learn:
Upon completion of this course, you will be able to:
- Explain key concepts of patient flow through an acute care hospital and various patient access points
- Illustrate the importance of the emergency department in today’s environment
- Develop hospital metrics to evaluate patient flow efficiency with respect to historical performance and industry benchmarks
The On-Demand course is divided into four units. Each unit includes 30 or more minutes of recorded material (audio and video).
- Unit 1: Introduction, Bed Management
- Unit 2: Emergency Department, Intro to Six Sigma
- Unit 3: Intro to Simulation and Lean, Inpatient Flow/Care Management, Discharge Process
- Unit 4: Additional Study
- After completing the course materials you will have the option to take the online Principles in Patient Flow & Throughput exam. The exam is included in the course fee. Participants who pass the exam (70% or higher) will receive a certificate of completion. To learn more about this format click here.
- Users of On Demand Seminars must have an established Internet connection.
- Access to content is only available for six(6) months. Access will expire six(6) months from the date of purchase.
On Demand Viewing Tips
How to Access
After you have registered for the course you will be e-mailed a receipt for your purchase. At the bottom of that receipt will be the link to the login page. Alternatively, you can reach the login page by clicking the "My Account" link at the top of the training website (www.iietrainingcenter.org). Login with your user name and password you setup during the registration process and you will see a list of the online courses you have purchased with their expiration dates. Click the "Select" link next to the course you wish to view. You will then be taken to a page with links to the Units. Simply click the "Launch" button next to the Unit you wish to view.
- What is Patient Troughput
- Admission Sources
- Bed Management/Bed Request
- PI Frameworks
- IP Flow - Care/Case Management
- Discharge Process Improvement