QUOTE/UNQUOTE
"Twice, this sports/measurement flick made me teary-eyed. Why? It’s all about measuring the right things right and using that trend information to coach effectively. Most process owners, just like baseball club leaders, fail to do either. These missed opportunities leave a lot of profit on the table."
- Industrial Engineer columnist Kevin McManus in his May column, "Teary Eyes, Baseball and Analysis Awakening," about the film "Moneyball"