by James R. PersseProcess Improvement Essentials provides valuable insight into the purpose, aim, and structure for ISO 9000, CMMI, and Six Sigma. The book is designed for beginners to understand how these relate to industry, to one another, and how to make an informed decision.
This book begins by addressing the intent of process improvement and the growing focus on quality and technology management. Next, quality management standards are discussed including their framework and components of a quality program. The capability maturity model is then presented which integrates quality recommendations for systems engineering, software engineering, and integrated product and process development. Finally, the intention and philosophy of Six Sigma and its methodology are discussed.
Process Improvement Essentials provides a sound foundation for beginners in process improvement initiatives. The content is comprehensive and detailed which will enable successful process improvements.
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