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SEMS Member Spotlight - Bios

Roberto A. Martins

Dr. Roberto A. Martins has been an associate professor in the Department of Industrial Engineering of Federal University of Sao Carlos, Brazil since 1994. He is the undergraduate program coordinator of industrial engineering and serves as quality manager of the Center for Characterization and Development of Materials (CCDM) at the Department of Materials Engineering of Federal University of Sao Carlos. Dr. Martins received his B.S., M.S. and Ph.D. degrees in industrial engineering from the University of Sao Paulo.

Dr. Martins provides leadership in a number of different areas of Industrial Engineering (IE). He supervises more than 20 graduate students in M.Sc. and Ph.D. degrees in the Graduate Program in Industrial Engineering of Federal University of Sao Carlos. He has served as editor-in-chief of the Gestao & Producao, a major Brazilian journal on Industrial Engineering, for four years. Dr. Martins serves as a member of the Board for four IE journals: Gestao & Producao, Brazilian Journal of Operations and Production Management, Revista Gestão Industrial, Revista Eletrônica do Mestrado Profissional em Administração da UNIMEP, and NAVUS – Revista de Gestão e Tecnologia. He has been awarded grants from state and federal government agencies to develop research projects on performance measurement systems.

Dr. Martins provides hands-on technical assistance to private and public clients in the field of Quality Management, Performance Measurement Systems, and Lean Manufacturing by developing solutions to issues using his expertise, skills and research results. He also provides practical training to IE professionals by teaching courses in companies and MBA programs. These efforts lead to improvement of performance of client enterprises. Recently Dr. Martins has been awarded a personal research grant by CNPq (Brazilian Government agency) for his achievements as an active researcher in IE. He publishes his research results in scholarly journals and conference proceedings. In addition, his consulting experience in quality management and performance measurement systems has given him the practical know-how to teach, study, and evaluate quality improvement initiatives.

Dr. Martins is an active member of SEMS and has been an invited Session Chair on Performance Measurement Systems for the Engineering Management Track at the annual IIE Industrial Engineering Research Conference in 2009, 2010 and 2011. He supports the Student Paper Competition by volunteering on the Evaluation Committee. Dr. Martins’ community service includes providing seminars to local community associations and schools interested in industrial and management engineering, quality management and performance measurement.

Arsalan Safari

Arsalan Safari is the manager of business analytics in the performance management team at RBC Financial Group (Royal Bank of Canada). He is in the fourth year of his Ph.D. program in management sciences (Management of Technology) at the University of Waterloo (Faculty of Engineering). Arsalan received his undergraduate degree in industrial engineering from Isfahan University of Technology in Iran and his master’s in design & manufacturing engineering from the University of Western Ontario.

Arsalan utilizes different approaches and techniques in his job, including strategic analysis, performance measurement, financial analysis and advanced data analysis to analyze business performance and develop new performance management systems based on strategic priorities and objectives across multiple roles and centers. In his previous jobs in the business process management (BPM) area in the bank, he applied project management, process architecture, process analysis by Six Sigma and process simulation approaches in BPM projects. He has received two performance awards from RBC for client experiences and innovation due to over 40% cost savings in the learning support program by utilizing above tools, and building simulation expertise within the organization which had significant impact on business efficiencies.

Arsalan has facilitated several training sessions in academic and workplace environments in BPM, process simulation, and statistics. In addition, he is active in research, publishing articles in journals and conference presentations. He has presented three research topics at previous IIE Conferences in the field of engineering economics and MIS, and he will present again in the simulation field (Applied Solution section) at the upcoming May 2012 IIE Conference, in Orlando. He will also introduce and lead the Practice & Application session as a part of SEMS student initiatives at the conference. In 2011, he reviewed of various papers for the Journal of Engineering, Design and Technology.

Arsalan is an active member of the SEMS Student Committee, leading the SEMS Student Practice & Development Initiative and presenting “What Students Need to be Successful in EM: For Students, By Students and Experts” at the 2012 IIE Applied Solutions Conference on behalf of the SEMS Student Committee.

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